Help Center
Find the right next step for support, safety, privacy, and account questions.
Safety and reporting
Read our safety guidance, understand the report flow, and learn what can happen after a block or report.
Open pageVerification help
Learn how the selfie verification flow works, what the verified badge means, and how to try again if review does not pass.
Open pagePrivacy, export, and deletion
See how to request access, export, correction, or deletion of your account and app data.
Open pageModeration and appeals
Understand what can happen after a report, what suspension states mean, and how to contact support if you think a decision was wrong.
Open pageCheck-ins and nearby mode
Get answers about venue check-ins, nearby discovery, location controls, and visibility settings.
Open pagePremium and billing
Understand the difference between free and Premium, including extra flexibility like unlimited check-ins and incognito mode.
Open pageReport an account
Tell us about inappropriate photos, harassment, scams, fake profiles, underage users, or another safety concern.
Open pageAccount and product FAQ
Browse answers to common questions about matching, privacy, billing, and support.
Open pageContact support
Reach the CheckInDate team for partnerships, support, media, or product questions.
Open pageNeed direct help?
Contact the CheckInDate team if you need support with account access, safety, privacy, product questions, or launch updates.